no names, but wanted to comment that recently I have received a few emails from unhappy RW purchasers. The common theme is that feet are hurting badly and the boots had not been purchased at one of our full service Red Wing Shoe Stores. In a couple of the cases I looked into in depth, purchases had been made at either a Marks or a small independent dealer, and in both cases the customer had purchased boots that we very much the wrong size and width. A 10.0 EEE is no way the same as a 10.0 D. It fits completely differently and will most likely cause discomfort. In both cases, the retailer only carried limited stock and "sold" the customer based on what they had in stock, not what the customer really needed.
We cannot help you if you purchase elsewhere, and really its absolutley worth the time and effort to wait until you can visit the RW stores. we will fit you professionally, we carry ALL the sizes and widths in CSA boots, and if there is a mistake, we will take care of it for you.